Shipping

Express Delivery
If you are in the UK and require express delivery, i.e. for a birthday, then this can be arrranged at a cost of approximately £10-15 for any item(s) under 10kg, however we will not be held responsible for late posting missing a certain delivery date. Please contact us for further details.

Delivery Costs
A fee is applicable and calculated by weight. International orders (i.e. those outside of the UK) will all be charged according to weight, please contact us for more information. Approximate Costs are:

Approximate Postage Costs -

Prices may fluctuate due to exchange rate/postal costs	UK	Europe
Accessory	£1	E3
Bag (small)	£3	E7
Bag (large)	£5-10	E12-30
Ball	£9	E25
Glove	£1-2	E5
Shoes	£3-5	E5-10

We only ship to the UK and Europe but will consider requests from other countries.
Please contact us for more information.

Returning An Item
If you wish to return an item, you must contact us first via email, at info@tenpinshop.com If an item is found to have been used, it will be photographed and you will then be contacted.
In this instance, the item will be returned and no refund will be given. If you do return the item, it must be returned in the packaging and condition it was received and should not have been used.

Exchanging Items
If you have ordered a certain size and wish to exchange it for another size, then please include the postage so that the item can be re-sent. Delivery costs apply to the first package only. It does not cover re-sending an item except if we have not sent the item as stated on the order confirmation (see below). We can not be held responsible for sending out items in the correct size that do not fit.

In an instance whereby we do not supply the exact item ordered, i.e. it is our mistake, then we will cover the return shipping costs. We are happy to advise on shoe/glove/ball sizes so please check with us prior to ordering. Customers ordering shoes are advised to have their feet measured if they have not done so for a few years.